Shipping policy

Shipping & Return Policy

Welcome to ShopStory.shop. We are committed to providing a smooth shopping experience for our customers.

Shipping Policy

  • We process and ship orders as quickly as possible.

  • Orders are typically delivered within 7 business days from the date of purchase.

  • Delivery times may vary depending on your location, public holidays, weather conditions, or courier delays.

  • Once your order has been shipped, you may receive tracking information if available.

Return Policy

  • We offer a 5-day return policy from the date of delivery.

  • To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

  • Return requests made after 5 days of delivery may not be accepted.

  • Certain items such as personalized, damaged by customer use, or clearance products may not be eligible for return.

Refunds

  • After we receive and inspect the returned item, we will notify you regarding the approval of your refund.

  • Approved refunds will be processed to the original payment method within a reasonable time.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Store Name: ShopStory.shop
Support Email: Firststore022@gmail.com

Thank you for shopping with ShopStory.shop.